Frequently Asked Questions

Shipping / Returns / Warranty

Placing a pre-order allows you to reserve your place in line and receive our new product(s) once they're in stock and ready to ship.

If you combine pre-order and in-stock items in your Cart/Order, please note your entire order will be held back until all items are ready to ship.

You will be charged in full at the time of placing your order.

You may cancel your Pre-Order at anytime and for any reason and receive a full refund.

We offer fast & free shipping on orders over $150 within the contiguous U.S (excludes Alaska, Hawaii and minor U.S. territories). All other shipping rates can be reviewed here or at checkout.

International customers please note: You are responsible for any and all Import Duty/Taxes/VAT/Brokerage Fees at the time of delivery.

US & Canada at this time.

Our warehouse in located in Moreno Valley, CA.

Sorry, a promotional offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer.

If you’re not 100% satisfied with your purchase, send it back within 30 days for an exchange or refund. Products must be returned in an unused and “as-new” condition as well as in their complete & original packaging. Used, worn or damaged items may result in the denial of a return.

Vancouver, Canada – we ship from Moreno Valley, CA USA.

5-year limited warranty is included on all body components and a 1-year warranty limited on the grill grate and any YAK accessories. Click here for details.

Yes! We offer gift cards right here.

Nope. And they are transferable, just give them the Gift Card Number, and maybe a hug.

You may either log into your account (or create one) or use our Gift Card Checker page here.

Product Use & Care

Nope. We have designed the grill with 3 air barriers between the charcoal and your table, plus a smart airflow design drafts the radiant heat upwards (for better cooking) while shielding your table or tailgate from all heat. Even the little legs stay cool. For extra protection, and a mess-free table, use the YAK Silicone Trivet/Mat. (Note: Limited to peak charcoal temperatures of ~750ºF. YAK GRILLS INC. is not responsible for any damage caused by exceeding the maximum operating temperature.)

We recommend not exceeding 750ºF (400ºC). YAK GRILLS is not responsible for any damage caused by exceeding the maximum operating temperature.

18.25" x 7.5" x 5.5" (L x D x H) (465mm x 190mm x 140mm ) including the handles.

105 sq. inches. 15" x 7" (400mm x 175mm) Enough room for 4 burgers, 2 steaks, or 12 prawns.

Only use YAK grills outdoors. Burning charcoal indoors exposes you to carbon monoxide which is deadly. Unless you have a commercial grade exhaust fan, never grill indoors with charcoal or wood. Enjoy your YAK grill on the deck, patio, park, beach or at a campsite.

The options are endless. But let's start here: Yakitori, skewers, kabobs, sliders, burgers, steaks, fish, shrimp, prawns, scallops, vegetables, hot dogs, sausages, tortillas, and more!

Yes! However we recommend using long-burning lump charcoal. Specifically binchotan-style charcoal which is made to reach very high temperatures (700ºF+) and last hours.

Yes! Every single component is made from 430 stainless steel and the grill grates are 304 stainless steel; with the exception of the powder-coated styles which have housing bodies made from iron.

Our manufacturing partner is based in China where they craft premium grills for some of the world's most respected brands. We source sustainable charcoal from around the world.

We recommend using a scrubbing pad and soapy hot water. You can also toss any of the components into your dishwasher. See more here.

Right here.

WARNING: This product can expose you to chemicals including diisononyl phthalate, which is known to the State of California to cause cancer, and carbon monoxide, a byproduct of combustion from this product, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.