Frequently Asked Questions

Shipping / Returns / Warranty

We offer fast & free standard shipping on orders over $199 within the contiguous U.S (excludes Alaska, Hawaii and minor U.S. territories). All other domestic and international shipping rates can be reviewed during checkout.

International customers please note: You are responsible for any and all Import Duty/Taxes/VAT/Brokerage Fees at the time of delivery.

We ship to the U.S. and Canada, and for the time being to select countries in order to fulfill Indiegogo pre-orders. Please note: You are responsible for any Import, Duty, Taxes/VAT, or Brokerage Fees at the time of delivery.

Our warehouse in located in Henderson, Nevada, USA.

Sorry, a promotional offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer.

If you’re not 100% satisfied with your purchase, send it back within 30 days for an exchange or refund. Products must be returned in an unused and “as-new” condition as well as in their complete & original packaging. Used, worn or damaged items may result in the denial of a return.

Vancouver, Canada.

5-year limited warranty is included on all body components and a 1-year warranty limited on the grill grate and any YAK accessories. Click here for details.

Yes! We offer gift cards right here.

Nope. And they are transferable, just give them the Gift Card Number, and maybe a hug.

Product Use & Care

18.25" x 7.5" x 5.5" (L x D x H) (465mm x 190mm x 140mm ) including the handles.

105 sq. inches. 15" x 7" (400mm x 175mm) Enough room for 4 burgers, 2 steaks, or 12 prawns.

We recommend not exceeding 750ºF (400ºC). YAK GRILLS is not responsible for any damage caused by exceeding the maximum operating temperature.

Only use YAK grills outdoors. Burning charcoal indoors exposes you to carbon monoxide which is deadly. Unless you have a commercial grade exhaust fan, never grill indoors with charcoal or wood. Enjoy your YAK grill on the deck, patio, park, beach, camp site, or with friends.

WARNING: This product can expose you to chemicals including diisononyl phthalate, which is known to the State of California to cause cancer, and carbon monoxide, a byproduct of combustion from this product, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

The options are endless. But let's start here: Yakitori, skewers, kabobs, sliders, burgers, steaks, fish, shrimp, prawns, scallops, vegetables, hot dogs, sausages, tortillas, and more! We'll have recipes on our website soon.

Yes! However we recommend using long-burning lump charcoal. Specifically binchotan-style charcoal which is made to reach very high temperatures (700ºF+) and last hours.

Nope. We have designed the grill with 3 air barriers between the charcoal and your table, plus a smart airflow design drafts the radiant heat upwards (for better cooking) while shielding your table or tailgate from all heat. Even the little legs stay cool. (Note: Limited to peak charcoal temperatures of ~750ºF. YAK GRILLS is not responsible for any damage caused by exceeding the maximum operating temperature.)

Yes! Every single component is made from 430 stainless steel and the grill grates are 304 stainless steel. We wanted to craft a commercial-grade grill that's easy to clean, maintain, and last for years to come.

Our manufacturing partner is based in China and they make premium grills for some of the world's best brands. We source charcoal from around the world.

We recommend using a scrubbing pad and soapy hot water. You can also toss any of the components into your dishwasher. See more here.

Right here.