Shipping policy

FREE Ground Shipping on orders over $99 within the contiguous U.S.
All other domestic and international shipping rates can be reviewed during checkout.

International Customers
We ship to a limited number of countries at this time. Shipping rates are calculated in real-time and based on dimensional weight. Duty/Taxes/VAT/Brokerage Fees are your responsibility to pay at or before delivery.

Order Cancellation
Orders are typically processed immediately and can't be cancelled, as our warehouse handles orders very quickly. Please contact us immediately if you want to cancel an order, but we can not guarantee cancellation before shipment.

Returns
We offer a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it (new, unopened, and unused). You are responsible for paying for the return shipping - we can provide a prepaid return label and the fee will be deducted from your refund amount. It is your responsibility to pack and ship the product in such a way that will protect the item. We are not liable for items that are lost or damaged during delivery. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We will not send back any products that fail to meet our return policy after inspection.

For returns, please email us at hello@yakgrills.com with the subject "Return Order #____" and include the following: