Free Ground Shipping on orders over $99 (Lower 48) All other domestic and international shipping rates are calculated at checkout.
Standard Shipping (3-9 Days) Rates depend on weight and zip code. See rates at checkout.
Pre-Orders If your order includes pre-order items your order will ship once all items are available. Consider splitting your orders for faster delivery. Pre-Orders will be charged in full at the time of checkout, they are fully refundable should you change your mind.
Returns (30 Days from Purchase) We can provide a return label for a fee, deducted from your refund. Items must be in unused/new condition, otherwise a store credit will be issued.
International Customers We ship to a limited number of countries at this time. Shipping rates are based on dimensional weight. Duty/Taxes/VAT/Brokerage Fees are your responsibility to pay at or before delivery.
Thaan Charcoal is premium restaurant-grade charcoal made from sustainable orchard-grown rambutan fruitwood that won’t distract from the flavor of your food. All-natural and longer burning at higher temps with less ash and no snap-crackle-pops. Consistent, hot, and even heat, these coals are particularly good where binchotan charcoal is traditionally used.